- Tracking online orders by ensuring stock leaving Factory via online store is correctly invoiced and accurately packed.
- Communicate expected delivery dates and follow up with customers to ensure content delivery.
- Expand and grow online sales.
- Manage the day-to-day operations of online.
- Assist with delivery routings for Online and Drop shipments.
- Check and manage adequate stock levels for online and consignment stores.
- Process returns accordingly with credits and refunds.
- Assist with stock take for online stock and consignment stock.
- To load new products with correct pricing on different online store. eg TAKEALOT
- Ensure all orders are packed timeously.
- Ensure paperwork is completed correctly.
- Manage and process all consignment requirements (orders, stock levels, assemblies and administration)
- Follow up immediately on customer queries and complaints, resolve through excellent customer service.
- Develop positive working relationship with the support in divisions and operations team to ensure proper operational support.
- The sales contact point needs to be occupied at all times during normal business hours.
- Present company in a professional, pleasant, constructive manner
- Adhere to high ethical standards and comply with all regulations/applicable laws.
- Reports to the Sales Manager
Job Type: Full-time
Salary: From R10,000.00 per month
Ability to commute/relocate:
- Roodepoort, Gauteng: Reliably commute or planning to relocate before starting work (Required)
Education:
- Diploma (Preferred)
Experience:
- ONLINE SALES: 1 year (Preferred)
